Privacy Policy

Last updated: November 10, 2026

Glitched Garden is a home-building and life-sim game at play.glitchedgarden.com. This page explains what we keep about you, why, and what you can do about it. You can play without an account; in that case nothing about you is stored on our server.

What we collect

• Account details, if you create an account: your email address, a display name, and a scrambled (hashed) form of your password. We never store the password itself.
• Sign-in with Google, Discord, or Twitch, if you choose it: the provider tells us your account ID with them, your email address, whether that email is verified, and your display name. We do not receive your password, contacts, messages, or anything else, and we cannot post or act on your behalf.
• Your homes: the worlds you save online, their earlier versions, and the characters in them, including anything you write about those characters.
• Feedback you send us through the game.
• Basic records: when your account was created and last signed in, a daily count of AI helper requests if you use a helper we host, and standard server logs (IP address, browser type, time of request) kept for security and troubleshooting.

What stays in your browser

Your current working home, your settings, and conversation history with in-game helpers are stored in your browser on your device. If you connect your own AI provider key, that key is stored only in your browser and is sent only to the provider you chose. It is never sent to our server.

Cookies

We use one cookie to keep you signed in, and a short-lived one during sign-in with Google, Discord, or Twitch to keep that sign-in secure. We do not use advertising or tracking cookies, and we do not run third-party analytics.

How we use it

• To sign you in and keep your account secure.
• To save your homes and give them back to you on any device.
• To send account emails you ask for, such as password resets and invitations.
• To send game news, only if you opted in. Every such email has an unsubscribe link.
• To fix problems and prevent abuse.

We do not sell your information, and we do not use it for advertising.

AI features

AI features are optional. If you use them, the text you type and a description of your home and characters are sent to an AI provider to produce a reply:

• If you connect your own provider key or your own AI companion, that content goes from your device directly to the provider you chose, under your agreement with them.
• If you use a helper we host, the content passes through our server to our AI provider. We do not keep the content of those requests.

Do not put private or sensitive information into AI conversations or character descriptions.

Who else handles your information

We share information only with services that help us run the game, and only as far as needed:

• Our hosting provider, where the server and database run.
• Our email provider, to deliver account emails.
• MailerLite, to send game news if you opted in.
• Discord, if you send feedback: feedback may be posted to our community server.
• Google, Discord, or Twitch, if you sign in with them.
• An AI provider, if you use a helper we host.

We may also disclose information if the law requires it.

Sharing your homes

Homes you export, share with another player, or submit to a public gallery can be seen by the people you share them with, including the names and descriptions of the characters in them.

How long we keep it

We keep your account and saved homes until you ask us to delete them. Sign-in sessions expire after 30 days. Server logs and backups are kept for a limited time and then removed.

Your choices

• See, correct, or delete your information. Email info@glitchedgarden.com from the address on your account and we will send you a copy, fix it, or delete your account and saved homes.
• Stop emails. Use the unsubscribe link in any news email.
• Disconnect a sign-in provider. You can remove Glitched Garden's access in your Google, Discord, or Twitch account settings at any time.

Depending on where you live, you may have additional rights under local law, such as the GDPR or the CCPA. Email us and we will honour them.

Children

Glitched Garden accounts are not for children under 13, and we do not knowingly collect information from them. If you believe a child has created an account, email us and we will remove it.

Security

Connections to the game are encrypted, passwords are stored only in hashed form, and access to the server is restricted. No online service can promise perfect security, so please use a password you do not use anywhere else.

Changes

If we change this policy in a way that matters, we will update the date above and tell you in the game.

Contact

Questions or requests: info@glitchedgarden.com.